Myboss Terms and Conditions – Complete User Platform Guide

1 Acceptance of Terms and Conditions

Welcome to myboss. This Terms and Conditions document ("Terms") governs your use of the myboss.pro website and all services, platforms, games, and features provided therein ("Platform").

By accessing, registering for, or using any part of the myboss Platform, you automatically accept and agree to be bound by these Terms, together with Privacy Policy and Responsible Gaming Policy which forms part of this overall agreement.

If you do not agree with any part of these Terms, you are required to stop using the myboss Platform immediately. myboss reserves the right to modify, update, or replace any part of these Terms at any time by providing reasonable notice to registered users.

2 Account Eligibility & Age Limit

To register and use the myboss Platform, you must meet all of the following eligibility requirements:

• Age 18 years and above on the date of registration.
• Is not on any gambling restriction list maintained by any government body or regulatory authority.
• Has never had an account terminated by myboss previously due to a Terms violation.
• Registering in a personal capacity, not on behalf of any third party.
• Information provided during registration is true, accurate, and up to date.

Myboss reserves the right to request proof of identity and age at any time. If there is any doubt regarding a user's age, the account will be suspended pending verification. Accounts confirmed to belong to a minor will be terminated immediately and all funds handled in accordance with applicable laws.

3 Account Registration & Security

Each myboss user is only permitted to hold one (1) account only. Holding multiple accounts — whether using different names, phone numbers, email addresses, IP addresses, or device information — is strictly prohibited.

During the registration process, you are required to provide accurate and complete information, including:

• Full name as per identity card or passport.
• An active mobile phone number registered in your name.
• A valid and accessible email address.
• Exact date of birth.

You are solely responsible for maintaining the confidentiality of your myboss account password. myboss will never ask for your password via email, SMS, or LiveChat. If you suspect your account has been accessed without authorisation, please contact our support team immediately.

Identity verification (KYC) is mandatory before your first withdrawal is processed. Required documents may include a copy of your ID, proof of address, and proof of the payment method used.

4 Deposits & Fund Withdrawals

Myboss supports a variety of local Malaysia payment methods for user convenience. All financial transactions are subject to the following conditions:

Deposit:

• The minimum deposit is RM 30 for most payment methods.
• Deposits must be made using a payment method registered under the same user's name.
• Myboss does not accept third-party deposits. Funds received from unidentified sources may be forfeited.
• All deposits are processed in real time or within the timeframe specified by the relevant payment provider.

Withdrawal:

• The minimum withdrawal is RM 50.
• Withdrawals will only be processed to a bank account or digital wallet that has been verified through the KYC process.
• Withdrawal processing time is between 5 to 15 minutes for standard requests.
• Myboss reserves the right to request additional verification for withdrawals exceeding certain limits.
• Withdrawals to third parties are not permitted under any circumstances.

5 Bonuses, Promotions & Wagering Requirements

Myboss offers a wide range of bonuses and promotions from time to time. All promotional offers are subject to the specific terms stated in each promotion, as well as the following general rules:

• The welcome bonus is only eligible to be claimed once by each new user.
• Wagering requirements (rollover) must be fully met before any withdrawal from the bonus balance is permitted.
• Bonuses cannot be transferred to other users.
• Myboss reserves the right to cancel any bonus awarded if there is evidence of misuse or fraud.
• Using multiple accounts to obtain bonuses is a serious violation that will result in the termination of all associated accounts.
• In the event of any discrepancy between language translations, the English version of the promotional terms shall prevail.

Myboss reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. myboss's decisions regarding bonus eligibility are final.

6 Game Rules & Integrity

All games offered on the myboss Platform use a Random Number Generator (RNG) that has been independently audited to ensure genuine fairness and randomness. The outcome of each game is final and cannot be disputed unless there is clear evidence of a system technical failure.

In the event of a technical failure or system disruption during gameplay:

• Myboss reserves the right to void or cancel the game round in question.
• Any winnings resulting from an obvious technical failure will not be processed for withdrawal.
• Affected funds will be returned to the user's account within a reasonable timeframe.

Users are prohibited from using any automated software (bots), scripts, or other methods intended to exploit the system or gain an unfair advantage over other users or the myboss Platform.

7 Prohibited Conduct & Activities

Myboss users are strictly prohibited from engaging in any of the following activities:

• Identity fraud — registering using another person's information or false details.
• Money laundering — using the myboss Platform for money laundering or any illegal financial activity.
• Multiple account ownership — opening more than one account to obtain additional bonuses or circumvent restrictions.
• Game manipulation — colluding with other players to manipulate game outcomes, particularly in poker games or wagering.
• Use of unauthorized software — using bots, automated scripts, or third-party software not approved by myboss.
• Unauthorised chargebacks — filing a chargeback with your bank after funds have been used for gameplay.
• Threats or harassment — threatening, insulting, or harassing myboss staff or other users.

Myboss reserves the right to take immediate action, including account termination and fund withholding, if any of the above activities are suspected or confirmed. Legal action may also be taken in serious cases.

8 Account Termination & Suspension

Myboss reserves the right to suspend or terminate a user's account at any time for the following reasons:

• Violation of any provision of these Terms and Conditions.
• Fraudulent activity or suspicious behaviour.
• Instructions from a regulatory body or legal authority.
• Account inactive for more than 12 consecutive months.
• Account termination requested by the user.

Users may also request account closure at any time by contacting the myboss support team. For voluntary account closure requests, any valid remaining balance will be processed for withdrawal once all security checks have been completed.

In the event of termination due to a Terms violation, myboss reserves the right to hold account balances pending a thorough investigation. Funds proven to have been obtained through illegitimate means will not be returned.

9 myboss Liability Limits

To the extent permitted by applicable law, myboss and its affiliates shall not be liable for:

• Any financial losses incurred as a result of gambling activity on the Platform.
• Service disruptions caused by factors beyond myboss's control, including internet outages, third-party server failures, or natural disasters.
• Losses arising from unauthorised access to your account resulting from your own negligence.
• Any indirect, incidental, or consequential damages arising from the use of the Platform.

Myboss strives to keep the Platform running 24 hours a day, 7 days a week, but cannot guarantee the service will always be completely free from interruptions or errors. Scheduled system maintenance will be communicated in advance where possible.

10 Responsible Gambling

Myboss is deeply committed to responsible gambling. We believe gambling should be a fun form of entertainment, not a source of stress or financial hardship.

Self-control tools provided by myboss include:

• Daily/weekly/monthly deposit limits — set a limit on how much you can deposit within a specified period.
• Loss limits — set a cap on the maximum amount you can lose within a given period.
• Session time limits — set a daily time limit on how long you can spend playing.
• Temporary break — suspend your account for 24 hours, one week, or one month.
• Self-exclusion — permanently terminate your access to the Platform if necessary.

If you or someone you know is experiencing issues related to gambling, we encourage you to seek help from a relevant support organisation. More information can be found on the Responsible Gaming us.

11 Changes to Terms and Conditions

Myboss reserves the right to modify, update, or replace any part of these Terms at any time. Registered users will be notified of significant changes via email or in-platform notification at least 7 days before taking effect.

Minor changes that do not affect users' fundamental rights may take effect immediately without prior notice. The "Updated" date at the top of this document will always reflect the latest version of the Terms.

Continued use of the myboss Platform after any changes to the Terms take effect constitutes your acceptance of the updated terms. If you do not agree with the changes, you have the right to close your account before the changes take effect.

12 Contact Us

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the myboss team is ready to assist you through the following channels:

• Online LiveChat — available 24 hours a day, 7 days a week via the chat icon at the bottom right corner of the Platform.
• Support email — [email protected] (we will respond within 24 business hours).
• FAQ Section — visit FAQ page for answers to the most frequently asked questions.

For formal complaints, please send us an email with the subject "Formal Complaint" along with your account number and full details of the issue you are experiencing. All complaints will be reviewed and responded to within 5 business days.